Archive for General Aviation

Airport Common Sense

Daily dose of humor for today. When I arrived at Bob Hope Airport (BUR) in Burbank, California (greater Los Angeles) the other day, I was amused by this sign, prominently displayed at the front entrance. ¬†What does this say about LA?? No bombs, okay. No guns, okay. Although they are both kind of common sense, […]

Hey #AVGeeks: United Airlines Boeing 747 Taking Off Over Your Head!

This post has nothing to do with customer engagement, social media or any kind of airline business. No, this post, my inaugural of 2012, goes out strictly to my #AVGeeks. Taken from a long-term parking lot at SFO, this United 747 is bound for Beijing!

Key Takeaways After 4 Days of the Dubai Air Show…

We’re one day away from the conclusion of the 2011 Dubai Air Show, and I’ve managed to come up with a few conclusions, for those of you who couldn’t make it (or for those who could, but were too distracted with jet noises to think straight). 1) The airline industry, despite all of the doom […]

Customer Engagement Strategy for the Airline Industry