AIRticulate

Using Social Media to Charter a Plane? Virgin America says OK!

I like clothes. And I like social media. So it’s no wonder that I’ve been a member of Gilt Groupe, which offers “luxury” goods online at lower margins, with the aim to make up the discount with volume sold. I was quite shocked to open my latest set of offers, however, and see one from […]

Customer Engagement Strategy for the Airline Industry

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