Key Takeaways After 4 Days of the Dubai Air Show…

We’re one day away from the conclusion of the 2011 Dubai Air Show, and I’ve managed to come up with a few conclusions, for those of you who couldn’t make it (or for those who could, but were too distracted with jet noises to think straight). 1) The airline industry, despite all of the doom […]

Customer Engagement Strategy for the Airline Industry