AIRticulate.

How I Lost 10kg in an Hour: The Secret to Flying Ryanair!

I’ve flown like an animal before. Such is the most accurate way I can describe my experience flying easyJet out of London’s Luton Airport, a hotbed of low-cost carrier activity. While my bag drop was simple and straightforward (though I’d hate to go through the full check-in process there), from the moment I left the […]

How Mango Airlines has Succeeded in Customer Engagement (CEO Interview)

Everyone reading this blog, I’m safely assuming, books most of your airline tickets online. Without question, it is the easiest and most cost-effective way (for all parties involved) to make a booking. So it makes sense that a startup airline would focus its distribution strategy around direct online sales. However, imagine if you were tasked […]

Customer Engagement Strategy for the Airline Industry