United Scores Big with Travel App
I have always had more admiration for he or she who makes a mistake, admits it, and corrects it than I have for the person who denies the mistake occurred. While I’ve been critical in this space before of United’s approach to social and mobile, I fully commend them for scoring big with their new travel […]
Feeling Like a Proud Dad…
As I checked in on Foursquare at Washington Dulles Airport this morning on my way to Chicago, I couldn’t help but notice the following display at one of the idle United gates: In light of the article I wrote in this space and on SimpliFlying a few months ago, I must say I was quite […]
Stick to the Point!
If my last post picked on United Airlines for leaving key information out of a message, this post will highlight the opposite extreme–including too much information so as to jumble a message. United has a corporate initiative called “Eco-Skies” designed to promote corporate responsibility to the environment. A noble cause, UA came up with a […]
